UnitedMasters had built distribution rails for independent artists, but planning, pitching, and growth still required a label-style team they couldn't get. Guidance was treated as a product, not a service.
I led design from 0→1: a coach in every artist's pocket. Shipped to 13.7K artists in 10 months, and validated paid conversion before opening monetization broadly.

UnitedMasters had built distribution rails, but artists needed more than tools…they needed guidance.
There was an internal music team with deep knowledge, but no way to scale it. Reps could only help a fraction of our artists. Everyone else was guessing.
This was not a simple automation problem.
Scope could have been reduced or templated advice leaned on. Instead, trust and usefulness were prioritized, even if that meant slower progress.
I led design end-to-end. The hardest calls crossed disciplines:
Onboarding, prompt scaffolding, and the feedback loop that taught artists how to ask better questions.
When API costs spiked mid-build, I designed a credit system to keep early usage free at the surface while protecting unit economics underneath.
Worked with engineering to wire prompts into real release data, audience signals, and Music Team-sourced questions, so output felt personal even on prompt one.
Even artists with sparse profiles needed to see useful output on prompt one. That constraint shaped almost every design call.
Pricing was delayed until repeat usage showed clear intent. There were reasons to monetize earlier, but launching paywalled would have undercut trust before adoption could earn it. The bet paid off in 6K trial starts and 3.7K SELECT subscriptions at GTM.
Every prompt grounded in the artist's own data: release history, timing signals, audience patterns. Generic GPT advice was a non-starter; an artist with 12 tracks should never get the same playbook as an artist with two.
I designed suggested questions, example prompts, and explicit “here's what I can't help with” surfaces. AI tools fail when users ask the wrong question. Guardrails are a UX problem, not a model problem.
Blueprint AI was released in phases to validate trust and value before broad exposure.
Music Team reps reviewed outputs in detail. Their feedback shaped guardrails, fallback logic, and tone.
Phase 1 launched with artists who had recently released music. Early prompts focused on release timing and playlist pitching.
"How it works" preview
Access expanded to SELECT and PARTNER tiers across web, iOS, and Android. Engagement was monitored, and onboarding refined where confusion surfaced.
Artists see smart suggestions based on their upcoming releases, audience data, and real questions sourced from the UnitedMasters Music Team.
Once usage patterns confirmed value, pay as you go credit bundles were introduced. This helped manage costs without blocking early trust.
Purchasing credit bundles
Distributor UnitedMasters has launched two new features: Blueprint AI and Real-Time Royalties. The first is an “AI-powered music career coach” that will offer artists release plans, marketing insights and other tips.
Read article →UnitedMastersWith Blueprint AI and Real-Time Royalties, artists can finally get personalized assistance without the label backing and get immediate access to their money when they earn it.
Read article →Blueprint AI showed that in creative industries, AI's value isn't replacement. It's reach. Done well, it puts a label-style team in every independent artist's pocket. Done well, it earns trust before it earns money.